AI recruiting: The 3 biggest drawbacks

AI Recruiting - The Biggest Drawbacks

Is it fair for a computer alone to accept or reject your job advert?

That’s what was asked in a recent article published by the BBC, who delved into the fast-growing world of AI recruitment.

If you’ve applied for a job in the last few years, you may have come across AI-based challenges, or questions in which you must submit your responses via video.

These have been designed to evaluate several aspects of your personality and intelligence, such as your risk tolerance and how quickly you respond to certain situations.

But whilst some large-scale corporations are hailing AI as the future of recruitment, others are questioning whether it can be considered a reliable and effective alternative to a human recruiter.

Here’s why…

AI can show bias

Whilst many AI developers claim that their software ensures more fairness by reducing human bias, the team here at Integrated Recruitment are not so convinced. And neither is the likes of Amazon, who recently scrapped its own AI recruitment system for showing bias against female applicants.

The system, which was designed to give job candidates scores ranging from one to five stars, had been in development for over a year when Amazon realised it was not rating candidates for certain technical posts in a gender-neutral way. Instead, it was favouring applicants with CVs similar to past applications – most of which had, historically, come from men.

Despite, the problem being flagged up and ‘fixed’, Amazon still decided to scrap the system. Why? Because they feared the technology would learn a new way to discriminate against those that didn’t represent the majority.

Whilst Amazon’s experience certainly can’t be taken as confirmation that AI is biased, it does bring into question the limitations of machine learning.

AI can be too rigid

Because machines are driven by facts and figures, many believe them to be capable of carrying out initial screening processes more reliably than people.

But, as any skilled recruiter will understand, screening an application purely for its use of certain keywords and phrases can present many problems.

At one end of the scale, it can mean that any candidate could utilise industry buzzwords to deceive and outsmart the system. At the opposite end of the scale, it can mean that any ‘untraditional’ candidate that doesn’t fit perfectly into the job description can be overlooked for the role – even if they have a vast level of relevant experience under their belt.

Unlike a computer, human recruiters understand context and can use this to distinguish those candidates that are qualified for the job and those that are simply ticking keyword boxes.

AI can be seen as impersonal

The effectiveness of AI recruitment shouldn’t always be considered entirely from a recruiter’s perspective.

In fact, if you’re hoping to attract top talent to your organisation, it’s important to understand that an applicant’s experience within a recruitment process can massively determine their decision to withdraw early.

According to a study conducted by Human Resources Director, the two biggest influences on a job-seekers’ opinion of an employer are the length of the recruitment process and the person or persons conducting the interviews.

By removing personal interaction completely from the early stages of your recruitment process, you could be discouraging top talent from continuing with their application. And it’s not difficult to see why.

For them, a company’s willingness to cut corners within the recruitment process begs the question; where else are they willing to do the same?

Is it fair for a computer alone to accept or reject your job advert?

As a company passionate about helping other businesses find the right candidate for them, we don’t believe that AI can review applications in the same way as a human being.

Quite simply, it lacks the human emotion and passion that is such an integral part of the recruitment process.

If you’re looking for your next hire and are wanting a team of real and passionate people to carry out the process, we’d love to help you here at Integrated Recruitment.

For more information on the services that we offer, click here or email hello@integratedrecruitment.co.uk.

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